Paula W Nha
map-marker Phoenix, Arizona

I want to cancel my subscription, but they don’t give you a customer service number to call

I want to cancel my subscription. Why is it so hard to get a phone number for customer service?aaaaa
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Michelle S Zmj

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Verified Reviewer
| map-marker Corpus Christi, Texas

Cancel order

Optimal Keto - Cancel order
Optimal Keto - Cancel order - Image 2
Never signed up for this product Never received this product and charged 150.00 from my debit card Can not find a working number and or website
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Loss:
$150
Cons:
  • Scammed

Preferred solution: Full refund

Michelle S Zmj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Corpus Christi, Texas

Cancel order

Optimal Keto - Cancel order
Proof of purchase of nura or optimal keto which I didn't receive at all No website or phone number that works to get ahold of customer service
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Loss:
$150
Cons:
  • Scammed

Preferred solution: Full refund

Cherrye P

It for me I have ulcerative colitis

Optimal Keto - It for me I have ulcerative colitis
Optimal Keto - It for me I have ulcerative colitis - Image 2
Optimal Keto - It for me I have ulcerative colitis - Image 3
I need to cancel my order and return this product. I am unable to use Keto gummies. I have ulcerative colitis and the gummies aggravate it.
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Preferred solution: Full refund

Cynthia Q Hdp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Redondo Beach, California

Extra bottles that I didn't order

Optimal Keto - Extra bottles that I didn't order
I had order only 3 bottles for only 40.00 but it was for 198.00 didnt order for that amount need a label to send back the account was held
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Kevin C Vmk

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Verified Reviewer
| map-marker Fort Lauderdale, Florida

Refunds

I wasn't trying to purchase keto at that price and would like a refund expeditiously. Also, the pop-ups are confusing to customers. Maybe change the format to alleviate confusion when it comes to purchasing your products. Hopefully in the near future this will be corrected. My funds are in limbo because of this mistake.
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User's recommendation: Pay attention to pop-ups

jake b Lfh

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Verified Reviewer

Sucks

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Got a charge on my bank account for 199 something and another for 59 something I diddnt order that need refund
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Loss:
$199

Preferred solution: Full refund

User's recommendation: Never get suckered in by this company it’s failed advertisement and charges is not what advertized

Panagiota R

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Verified Reviewer

I didn't receive my package

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Please send me my package I cannot waste anymore money!!! Please help me now it's been almost two weeks and I still haven't received it
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Preferred solution: Deliver product or service ordered

Danyelle C Rwx

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Verified Reviewer

Stop payment....never got product

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Never got product!!! Want refund¡!!!¡!!!¡!!! !!!refund Please!!! ,!!!,!!! SCam!!!SCAM!!!SCAM!!! REFUND!!!
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Loss:
$198
Cons:
  • All

Preferred solution: Full refund

Agata Kbs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chagrin Falls, Ohio

Want a refund immediately Bank has been notified I guess the next will be the federal trade commission

Keto melt keto melt+acv gummy's a package was sent to me by mistake. I need the phone number so I can talk to someone in person as they charge me a great deal of money.

I need a refund. If you want my order number, etc. you can call me personally I want to talk to an individual in person on the phone. I want my refund immediately.

Im giving no more information online. You have my email you have my phone number I need to be contacted.

I will then give you my proof of purchase. And the receipt order number for anyone else thats had a problem stay away from the company dont order anything again I want someone from the company to call me personally and I want a refund in fall.

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User's recommendation: I need immediate results and immediate refund

Vicki R Zju

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Verified Reviewer
| map-marker Ormond Beach, Florida

Need a phone call

I need a phone call so far this appears to be a scam. My answer will change when I get my phone call 908 472 **** Call me call me call me call me call me call me call me call me call me call me call me call me if you don't call me then it means it's a scam I have 15 friends of my standing on by to see if you're legit and we just want information so call the number I provided immediately
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User's recommendation: Don't know yet, they refuse to call me

Anonymous
map-marker Indianapolis, Indiana

Bad srevice

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I was charged for something I did not order and when I tried to call and get my money back and cancel all I got was a busy signal
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Mack H Lwb

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Verified Reviewer
| map-marker Kano, Kano

Don’t work

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Stuff is worthless , the product is worthless, no more than eating candy, I want to cancel and get refund
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Loss:
$500
Cons:
  • Nothing more than eating candy

Preferred solution: Full refund

User's recommendation: Don’t order they are frauds

Veer Dtg

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Verified Reviewer
| map-marker Dallas, Texas

I placed only one order and was charged two times showing that I had placed two order. Not done. I have reached out via e-mail immediately and have several times and I have not had any response

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I have not had any response. I want a refund for the order that I did not place, I will contact a fraud alert if I do not get a response today.
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User's recommendation: Be ware - I will not order from them again.

Anonymous
map-marker Jacksonville Beach, Florida

Cancel immediately

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Tried to cancel order on a Sunday and they wouldn't. It was 20 minutes after I ordered! Instead of $39, they charged me $199 yesterday and tacked on another $59 today. TOTAL DON'T DONSCAM!
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User's recommendation: Don't buy!!!

Caio Meo
map-marker Pittsburgh, Pennsylvania

Refund

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When I placed my order with keto I misunderstood I guess on how much it was going to be. I went into my bank account the same day I ordered it March 3. I canceled it March 3 and they said I would get my refund back within 24 to 48 hours well its been not counting weekend three days now.
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